Thursday, October 28, 2010

Everybody is video conferencing - Are you?

They say a picture is worth a thousand words, so a video should multiply that effect exponentially. As data speeds become faster and cheaper, camera quality achieves greater quality and clarity, video conferencing is slowly becoming a mainstream reality. New technology generally develops on the fringe, as Facebook and Twitter did, then gradually creep into the mainstream. As businesses evaluate technology and develop a strong value proposition, adoption quickly follows.


Below is a snapshot of several video chat applications that are out there that deserve serious attention. The good news story is these applications are either free or only requires small fees for premium services.

TinyChat

TinyChat’s early adoption from the teen demographic gives it a certain stigma. But when you look at the technology, delivery, and interface it does what it says it does. TinyChat requires no installation. You can quickly set up video conferences of up to twelve people. I have used the application several times and it has performed as advertised. The disadvantage is the user interface is not as professional as Skype or ooVoo so enterprise may only use it for internal communications instead outside customer interaction.

Skype

Skype has definitely established itself as the leader in this space. Skype provides the ability for voice conference, chat, as well as video conferencing. The term, “just Skype me” has become as synonymous with VoIP communication as “Xerox copy” is to the paper reproduction business. Skype’s new 5.0 now gives users the ability to host multiple user video chats. Users can also integrate their Facebook feeds into Skype for added convenience.

TokBox


Another application that doesn’t require any installation is Tokbox. The basic version supports up to 20 people, and you can easily invite others via email, Twitter, or Facebook. The video quality is good and the invitation process makes this extremely user friendly.

ooVoo 

Unfortunately ooVoo many times gets confused with Ooma which is a VoIP device that doesn’t require a PC. ooVoo supports a six person video conference call and is gaining in popularity. They supported multiple video users prior to Skype 5.0 and they leveraged it effectively. The ability to transfer your Skype contact list is also a strategic and convenient feature. The user interface and design lend well to a professional enterprise organization as well as for general personal use.

Let me know your comments.

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